The standards we hold ourselves to
Editorial standards
Eaveside is a publication, not a directory. The difference is what we’re willing to commit to in writing about how we work. This page is that commitment.
Fact-checking
Every factual claim about a contractor on Eaveside is sourced and dated. License numbers come from the issuing board (ACLB for Arkansas, CIB for Oklahoma, RCAT or local jurisdiction for Texas). Insurance coverage is verified by phone with the carrier’s named agent — we do not accept screenshots or PDFs without follow-up calls. Supplier accounts are confirmed by phone with the supply branch listed on the contractor’s materials. Manufacturer certifications are verified directly with the manufacturer. Permit-pulling history is pulled from county or city building department records where public.
When a claim cannot be verified through the steps above, we either don’t make the claim, or we mark the field explicitly as pending. We do not extrapolate. We do not infer.
Source verification
- State licensing: verified at the state board’s online portal at time of publication. Arkansas: portal.arkansas.gov. Oklahoma: verifyroofing.cib.ok.gov. Texas: rcat.net plus city/county registrations.
- Insurance: verified by phone call to the carrier’s agent listed on the Certificate of Insurance.
- Suppliers: verified by phone call to the supply branch listed by the contractor (typically ABC Supply, SRS Distribution, Beacon Building Products, Allied Building Products, or regional yards).
- Manufacturer certifications: verified through the manufacturer’s certified-installer database. We distinguish between marketing-tier credentials (“authorized installer”) and top-tier credentials (Master Elite, Platinum Preferred, Pro Gold, SELECT ShingleMaster).
- Public records: verified through state court systems, the county recorder, and PACER for federal matters.
- Storm history: NOAA Storm Events Database, NWS event records, interactivehailmaps.com, and local newspaper archives. Each event we cite has a date and a verifiable source.
Corrections policy
If anything on Eaveside is factually incorrect, we want to know. Email editor@eaveside.com with the URL, the specific claim, and any documentation. We respond to corrections requests within seven days.
When a substantive correction is made, the article’s “Last updated” date is refreshed and a brief note describing the nature of the correction appears at the bottom of the article. Trivial fixes (typos, formatting, dead links) are made silently. We never silently edit substantive claims, ratings, or grades.
If a featured contractor disputes a published claim and we cannot reach agreement, we publish their position alongside ours, named and dated.
Editorial independence
No featured contractor sees an article before it is published. Contractors are not given the opportunity to remove negative findings, soften language, or influence ranking position before publication. They are notified once an article goes live, and they may contact us with factual corrections through the same process as any reader.
We do not run paid posts. We do not run sponsored content. We do not run native advertising. We do not adjust article order based on whether a contractor accepts any future lead-gen offer. The only paid relationships that may ever exist on Eaveside are described in detail on the disclosure page.
Conflict of interest handling
Roofing Force is operated by a member of the founder’s immediate family. Eaveside earns no money from Roofing Force — they do not pay us for leads, for inclusion, or for any other service.
- The relationship is disclosed prominently on every article in which Roofing Force appears.
- Roofing Force is evaluated against the same five hard filters and six weighted criteria as every other contractor.
- Any article featuring Roofing Force is reviewed by an independent editor not connected to the founder before publication.
- Roofing Force is excluded from any future lead-generation revenue program Eaveside may operate.
See the full disclosure for additional detail.
Anonymous sources
We protect the identity of contractors who provide peer recommendations or off-the-record context about other contractors in their market. Otherwise, every claim on Eaveside is attributable: license numbers come from named state authorities, supplier confirmations name the supply branch and the date of the call, and storm-history claims cite the NOAA or NWS record. We do not make anonymous accusations.
What we cannot verify
Our framework is a screen, not a guarantee. The following are out of scope for our research, and a homeowner should treat them as their own due diligence:
- The quality of any specific job once it is in progress.
- Whether a long-term workmanship warranty will be honored 10 years from now.
- The character of the specific crew that arrives at a homeowner’s house.
- Whether the homeowner’s specific situation maps cleanly to a contractor’s typical job.
- The actuarial value of any given warranty.
Contact for editorial questions
George Davis, founder and editor. editor@eaveside.com. Substantive editorial questions answered within seven days.
Last updated May 3, 2026.