Final Touch Roofing

Preliminary research published, deeper verification in progress. What you see below is what we’ve sourced from public records, manufacturer directories, and the contractor’s own published claims — each line marked as either verified-by-source or pending. We’ll add insurance-by-phone confirmations, supplier-account verifications, and the phone-call rubric score as research continues. The Eaveside grade is assigned only after all of that is complete.

What we checked

• •Licensed and insured.Active state license, verified directly with the issuing board. Number shown when published.
• •Insurance verified by phone.$1.0M general liability and workers' compensation, both verified by phone with the agent. Carrier names shown when published.
• ✓Real local office.Office at 457 W. Grand Ave, Hot Springs, AR (Garland County). Verified address.
• ✓Local-presence depth.Corporate headquarters located in the market. Strongest local-presence signal — real estate commitment, employees living locally, materials staged on site.
• ✓Clean public records.We check Arkansas, Oklahoma, and Texas state court systems plus county recorders for outstanding judgments or mechanics liens against the company and its principals. Result published with full release.
• •Real reviews, real customers.Reviews analyzed for velocity, language patterns, owner response, and cross-platform consistency. Detail shown when published.
• ✓Top-tier manufacturer certifications.Certified at the top tier with GAF Certified Green Roofer, CertainTeed SELECT ShingleMaster Installer, Gerard Stone-Coated Steel Certified — meaning the manufacturer audited their installs and stands behind their warranty.
• •Local supplier accounts.Local supplier accounts not yet confirmed. Will be verified by phone with the supply branch.
• ✓Warranty.5-year workmanship warranty backed by 5-year labor warranty advertised. Full system-warranty terms pending direct verification..
• •The phone call.We call every featured contractor and score the conversation across communication, transparency, sales pressure, and willingness to provide insurance certificates and pull permits. Score shown when published.

Things to know

• Years in business: 24 years (current owner: 24)
• Public complaint records: No BBB complaints on file in the past 3 years. We use BBB as a public-records source for complaint history. We do not weight BBB accreditation status — it’s partly pay-to-play and is not a quality signal.
• Crews: in-house W-2 employees.

Eaveside grade pending. We grade every contractor against the same published methodology.