Editorial tip line
Send us a tip
If you have firsthand information about a roofing contractor — good or bad — we want to hear it. Tips feed our research process; they are not published as crowd-sourced reviews. We investigate every substantive tip independently before any of it shows up on the site.
How tips work at Eaveside
- Your tip goes to the editor. We do not publish tips. They feed our research, not the public site.
- We investigate substantive tips independently — calling the contractor, pulling updated BBB records, re-reading recent reviews, checking court filings.
- If we confirm something material, we update the contractor’s research record on the relevant market article with a dated note. We do not silently edit.
- Your identity is protected from the contractor. We do not forward your name or contact information to the company you’re reporting on.
- We weight tips by relationship: a former employee or industry peer carries more signal than an anonymous account. We may follow up to ask for additional detail.
What we will and will not do with a tip
We will read every tip, investigate substantive ones, update the contractor’s research record where the tip is confirmed, and credit you anonymously (e.g., “a former crew member reported to Eaveside”) only if doing so adds context for readers.
We will not publish your tip verbatim, forward your contact information to the contractor, treat your tip as a public review, aggregate tips into a public score, or take action against a contractor based on a single uncorroborated claim.
For corrections to claims we’ve already published, see the corrections policy. For general questions, story pitches, or anything else, email editor@eaveside.com directly.