#2 · Featured
Willis & Son Roofing
Family-owned and operated since 2005 (20+ years). Founded by Richard 'Richie' and Karli Willis. TAMKO Pro Gold Certified Contractor. Self-described as insurance-claim specialists. Licensed in Arkansas for both residential and commercial roofing — shingle, metal, and flat-roof installations.
Preliminary research published, deeper verification in progress. What you see below is what we’ve sourced from public records, manufacturer directories, and the contractor’s own published claims — each line marked as either verified-by-source or pending. We’ll add insurance-by-phone confirmations, supplier-account verifications, and the phone-call rubric score as research continues. The Eaveside grade is assigned only after all of that is complete.
What we checked
- Licensed and insured.Active state license, verified directly with the issuing board. Number shown when published.
- Insurance verified by phone.$1.0M general liability and workers' compensation, both verified by phone with the agent. Carrier names shown when published.
- Real local office.Office at 601 W Grand Ave, Hot Springs, AR (Garland County). Verified address.
- Local-presence depth.Corporate headquarters located in the market. Strongest local-presence signal — real estate commitment, employees living locally, materials staged on site.
- Clean public records.We check Arkansas, Oklahoma, and Texas state court systems plus county recorders for outstanding judgments or mechanics liens against the company and its principals. Result published with full release.
- Real reviews, real customers.Reviews analyzed for velocity, language patterns, owner response, and cross-platform consistency. Detail shown when published.
- Top-tier manufacturer certifications.Certified at the top tier with TAMKO Pro Gold Certified Contractor — meaning the manufacturer audited their installs and stands behind their warranty.
- Local supplier accounts.Local supplier accounts not yet confirmed. Will be verified by phone with the supply branch.
- Warranty.Warranty terms shown when published.
- The phone call.We call every featured contractor and score the conversation across communication, transparency, sales pressure, and willingness to provide insurance certificates and pull permits. Score shown when published.
Things to know
- Years in business: 20 years (current owner: 20)
- Public complaint records: Complaint-history pull from BBB pending. We use BBB as a public-records source for complaint history. We do not weight BBB accreditation status — it’s partly pay-to-play and is not a quality signal.
- Crews: in-house W-2 employees.
Show full verification record
- State license
- [Arkansas ACLB Residential Roofing Registration — pending direct verification at portal.arkansas.gov] · verified May 3, 2026
- General liability
- [CARRIER_PLACEHOLDER] · $1.0M · verified May 3, 2026
- Workers’ comp
- [WC_CARRIER_PLACEHOLDER] · verified May 3, 2026
- Office
- 601 W Grand Ave, Hot Springs, AR (Garland County)
- Local-presence depth
- in-market-hq
- Public records
- Clean · checked May 3, 2026
- Reviews
- Google: 0.0★ across 0 reviews. Velocity: steady. Distribution: normal. Negative-review response: professional. Cross-platform: consistent.
- Certifications
- TAMKO Pro Gold Certified Contractor (verified May 3, 2026)
- Suppliers
- Not confirmed
- Permits (3 yr)
- 0 via City of Hot Springs / Garland County Building Department
- Warranty
- 0-yr workmanship · TAMKO Pro Gold · Workmanship warranty terms pending direct verification.
- Phone-call score
- 0/100 · 0 min · May 3, 2026
- Eaveside grade
- pending · 0/100 · methodology v1.2
Eaveside grade pending. We grade every contractor against the same published methodology.